Terms and Conditions

Introduction and License

Pistol is operated under the License: Curacao eGaming, providing online pokies and real-money gambling services to eligible players. By accessing our services, you agree to comply with these Terms and Conditions, which govern your relationship with Pistol and your use of our platform.

Eligibility

To use Pistol, you must be at least 18 years old. Access to our services is restricted in certain jurisdictions. Players located in regions where online gambling is prohibited or restricted by law are not permitted to register for an account or use our services.

Account Rules

• Only one account is permitted per individual.
• You are responsible for maintaining the security and confidentiality of your account information, including your password.
• You must complete a Know Your Customer (KYC) verification process before being allowed to make withdrawals.
• Any misuse of accounts, including but not limited to fraudulent activity, will result in immediate suspension or termination of your account.

Deposits and Withdrawals

• All deposits must be made using payment methods approved by Pistol.
• Withdrawals will be processed according to our withdrawal policy, which may require additional verification steps.
• We comply with Anti-Money Laundering (AML) regulations and may request documentation to verify your identity and the source of your funds.
• Generally, withdrawals will be processed within five business days, pending verification.

Prohibited Activities

Engaging in any of the following activities is strictly prohibited:

• Cheating or manipulating the outcome of games.
• Fraudulent activities or attempts to defraud Pistol or other players.
• Abuse of bonus offers or promotional incentives.
• Using automated systems or bots to play.
• Exploiting system errors or vulnerabilities in any manner.

Limitation of Liability and Termination

Pistol reserves the right to suspend, restrict, or permanently close your account if you violate these Terms and Conditions or any applicable laws. We reserve the right to investigate any suspicious activity and take appropriate action as necessary. Pistol will not be liable for any losses incurred as a result of account closures or suspensions.

Bonus Terms and General Promotional Conditions

Bonuses offered by Pistol are subject to specific terms and conditions. Players must understand the wagering requirements and any restrictions associated with bonuses. Bonuses may be revoked for any violation of these terms.

Fair Play and Game Integrity

We are committed to providing a fair gaming environment. All games offered on our platform are regularly tested for fairness and compliance with industry standards. Players are expected to engage in fair play and respect the integrity of all games.

Fraud Prevention and Security Monitoring

Pistol employs advanced security measures to protect players and prevent fraud. We monitor gameplay and transactions for suspicious activity and may take action to prevent fraudulent behavior.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, players are encouraged to contact the support team for resolution. If a resolution cannot be reached, players may submit a formal complaint through our outlined process. All complaints will be addressed in a timely and professional manner.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

Responsible Gambling Measures

Pistol is dedicated to promoting responsible gambling. Players have access to various tools and resources to manage their gambling activities, including setting deposit limits, self-exclusion options, and access to support services. We encourage players to gamble responsibly and seek help if they feel their gambling behavior is becoming problematic.